Company Info

Fantasy Theatre Factory

Miami, FL, United States
Phone: 3052848800
Web Site:

Office Manager/ Box Office Manager, Fantasy Theatre Factory at the Sandrell Rivers Theater


Job ID:



Miami, FL, United States


Customer Service


18-19.50 per hour

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Zip Code:


Employment Type:

Full time



Job Description:

Fantasy Theatre Factory at The Sandrell Rivers Theater is seeking an Office/Box Office Manager to join our team in an entry-level position on a full-time basis. As the key member of the FTF team, the primary responsibility of the Office/Box Office Manager is to oversee the day-to-day operating function of our office, as well as our box office and concessions operations. We are looking for someone who is self-motivated, enthusiastic, great with customers and knows how to handle multiple projects at one time.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
  • HS Diploma required; Associate’s or Bachelor’s degree preferred;
  • 1-year experience in Theater Admin preferred, but not required with the right candidate;
  • Strong written and verbal communication skills in English, bilingual Spanish – plus but not required
  • High attention to detail;
  • Proficient in MS Office, Google Calendar;
  • Strong multi-tasking skills and ability to work independently under strict deadlines;
  • Must be well organized;
  • Excellent problem-solving, and critical thinking skills;
  • Professional in appearance and a pleasant demeanor, with the ability to handle customer service issues independently;
  • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; applies feedback to improve performance; Monitors own work to ensure quality;
  • Familiarity with Theater Manager software a plus;
Responsibilities will include, but are not limited to:
  • Reports to Theater Manager
  • Carrying out the implementation of company policies as directed by the Executive Artistic Director
  • Management of Box Office and Concessions
  • Developing policies for Box Office and Concessions
  • Generation of Box Office and Concession reports and generation of settlement documents in coordination with Theater Manager/Scheduling Director
  • Scheduling company meetings and recording meeting minutes
  • Keeping track of employee records and onboarding
  • Answering/screening calls and directing callers to appropriate departments
  • Conducting bids for orders of services in compliance with FTF Procurement Policies
  • Ensuring all employees are compliant with background check requirements
  • Filing incident reports during business hours
  • Ensuring a well-stocked, clean and efficient office
Pays $18.00-$19.50/HR based on experience.
Company contribution to medical insurance.
Vacation and Sick Days

Job Requirements:

Qualified candidates should submit their cover letter and resume to

Looking to hire immediately.