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Visitor Experience Representative - Miami, FL


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Miami, FL, United States


Customer Service, Other


per hour

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Employment Type:

Full time, Part time



Job Description:

ARTECHOUSE is seeking a dynamic individual to be part of the team that is the public face of ARTECHOUSE in Miami. Both full- and part-time positions are available. The ideal candidate loves to interact with people, always strives to provide the best experience, is a team player and is passionate about art.
ARTECHOUSE is the leading American innovative art space that is dedicated to curating, showcasing and producing experiential and technology driven works by new media artists. ARTECHOUSE first opened its doors in Washington, DC, in June 2017 and has since captivated a global audience making headlines in New York Times, BBC, USA Today, National Geographic, CNN, Washington Post and numerous other national and international media outlets as the premier contemporary art space. ARTECHOUSE will open in Miami November 2018.
About the Job:
*Greet all visitors & ensure each has a positive experience while visiting
*Learn and efficiently operate point of sale ticketing software (Fareharbor)
*Manage crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible
*Answer ARTECHOUSE ticketing and contact form email inquiries
*Educate people about ARTECHOUSE's mission and current installation
*Embody the values of ARTECHOUSE in every interaction with guests
*Give welcome and introductory talk for exhibitions
*Engage in conversation with visitors about their experience and the art
*Both full- and part-time positions available


ARTECHOUSE is as first of a kind innovative art space dedicated to showcasing experiential and technology driven installations by artists who are forerunners of the new age in arts and technology. With a mission is to inspire, educate, and empower the creation of new, experiential and exploratory art form, ARTECHOUSE connects audience to the arts, and stimulates interest in the limitless possibilities of technology, science, and creativity.

Job Requirements:

About you:
*You are working towards or have completed a Bachelor’s degree
*You have previous experience in a visitor services role, customer service or in a hospitality position
*You are able to listen and communicate effectively
*You have excellent customer service skills and experience in dealing with guests in difficult situations.
*You love working with people and are passionate about providing one-of-a-kind artistic experiences
*You have excellent oral communication and interpersonal skills and are comfortable with speaking to small crowds
*You are flexible and positive in dealing with new experiences and people
*You have experience with, or ability to learn, ticketing and office software
*You are a team player

Job Requirements:
*Ability to spend shifts walking/standing/moving about in public spaces
*Available to work weekend, holiday, and evening hours
*Staff must adhere to a dress code of black and white garments.
We are looking forward to hearing from you!

Make sure to include your cover letter and salary requirements. Send application to team(at)artechouse(dot)com. Please put MIA - Visitor Experience Representative in the subject line.

Only complete applications will be reviewed.

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.