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Miami New Drama
1040 Lincoln Rd
Miami Beach, FL, United States

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House Manager


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Miami Beach, FL, United States




$20.00 per hour

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Employment Type:

Part time



Job Description:

Miami New Drama (MiND) at the Colony Theatre is pleased to offer you the position of House Manager to become a valued member of the theater management team. 


Scope of Work:

All items are executed with the oversight and direction of the Managing Director and Box Office Manager. 


House Manager:

  • Oversee hiring and scheduling of a core team of ushers and front of house staff including tracking hours and submitting payroll in a timely manner

  • Serve as the primary point of contact for escalated customer service issues and service recovery during performances.

  • Manage sales and maintain merchandise products as needed

  • Maintain ticket-scanning equipment, hearing impaired devices, and walkie-talkies for communicating with stage manager.

  • Ensure the facility is prepared for the audience. Communicating with operations to ensure FOH facilities are show-ready.

  • Complete house reports after each performance.

  • Provides leadership in emergency situations, including fire alarm and inclement weather warnings.

  • Assist in the creation of front of house manuals and emergency response documents

  • Coordinate with management to ensure all accessibility requirements are followed


Job Requirements:


  • Proficiency in written and conversational English and Spanish is required.

  • Preferred Bachelor’s degree in Theater or Hospitality

  • A minimum of 2 years’ work experience in theater or hospitality industry

  • Strong attention to detail and accuracy is a plus.

  • Strong leadership that inspires a high level of work ethic, positive attitude, and collaboration is a plus.

  • Excellent organizational and time management skills.

  • Superior experience using Microsoft Office Suite & Google Suite

  • Strong presentation skills in a public setting; excellent oral and written communication skills is a plus.

  • Ability and passion to work inclusively with all ages and diverse populations.

  • Experience in conflict resolution and creating a collaborative work environment.

  • Able to manage multiple deadline-oriented assignments and projects at any given time. 

  • Works effectively both independently and as a collaborative team member.

  • Self-direction and high motivation is a plus.

  • Must have reliable transportation; a valid driver’s license is required.

  • Nights and weekend work is required.

  • Ability to lift up to 15 pounds is required.



  • Part-time 

  • HOURLY: $20/hr 

  • Approx 5-10 hrs per week non-show and 25-30 per week during show

TO APPLY please email resume to Karen Figueredo, Executive Assistant, with "House Manager Application" in the subject line. 


Miami New Drama is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Miami New Drama is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Miami New Drama are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in our area. Miami New Drama will not tolerate discrimination or harassment based on any of these characteristics. Miami New Drama encourages applicants of all ages.