MiamiArtsJobs: Box Office Representative

Company Info

Actors' Playhouse at the Miracle Theatre
280 Miracle Mile
Coral Gables, FL, United States

Phone: 305-444-9293 ext. 2
Web Site: www.actorsplayhouse.org

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Company Profile

YouTube:

Box Office Representative

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Job ID:

2061

Location:

Coral Gables, FL, United States

Category:

Customer Service, Member Services, Sales

Salary:

per hour

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Job Views:

Zip Code:

33134

Employment Type:

Part time

Posted:

01.08.2023

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Job Description:

Box Office Representatives are responsible for providing exceptional customer service and solution to ticketing, subscriptions, parking, dining, and other related services by the visitors of Actors' Playhouse. The associate will have the ability to work a flexible schedule that includes day and evening hours as well as weekends and some holidays.

Responsibilities include:

Responding to customer inquiries and ticket related requests in person, by telephone, and online.
Ability to listen and understand the customer’s needs, and respond quickly, accurately, and politely.
Demonstrate empathy for the client and a sense of urgency to assist in resolving their concerns.
Ability to handle difficult situations.
Act as an ambassador for the Playhouse.
Work closely with various departments, including fund-raising and marketing creating an atmosphere of service excellence.
Subscription Services
Concessions Services

Job Requirements:

To apply, we kindly ask that you please email your resume to Box@Actorsplayhouse.org