Vizcaya Museum and Gardens is a National Historic Landmark and accredited museum in Miami, Florida (www.vizcaya.org). The Learning Program Facilitators conduct guided experiences and facilitate learning programs for a variety of museum audiences primarily through school and community programs. In addition, Learning Programs Facilitators support visitor services, and on select occasions, admissions operations. The position is on the Engagement & Cultural Resources Team in the Community Partnerships, Programs & Interpretation Department, and reports to the School Programs Manager.
Vizcaya is owned by Miami-Dade County and is operated by the non-profit Vizcaya Museum and Gardens Trust, Inc. Our mission is to preserve the estate’s cultural and environmental resources to engage people in connecting with the past, understanding the present and shaping the future. Our vision is to position Vizcaya as an enduring, inclusive and innovative place that inspires people to embrace the cultural vitality and environmental sustainability of the world around us.
Essential Functions- Supervise, manage, and conduct discussion-based tours and lessons for K-12 students and adult groups inside the Main House and outdoors in the Formal Gardens and Village, including set-up and breakdown of materials for on-site and virtual lessons.
- Supervise, manage, and facilitate learning and engagement for youth audiences in programs, such as the Scouts Program and one-day camps.
- Support set-up, breakdown, and facilitate learning and engagement for adult and family audiences under the direction of the Community Programs Manager.
- Cooperate with other museum staff to support the administration of group tour reservation and visit.
- Support ongoing visitor studies by collecting feedback or conducting surveys with visitors.
- Maintain a clean and organized shared office space, including tour and program resources, materials, and equipment.
- When not leading tours and programs, work independently and as a team to engage and respond to daytime visitors, supporting customer service and service recovery.
- Attend optional and mandatory continuing education trainings related to job duties and career development (approximately 6/year).
This job description is not designed to be comprehensive; duties, responsibilities and activities may change at any time with or without notice.