Company Info
Institute of Contemporary Art, Miami
61 NE 41st St
Miami, FL, United States

Phone: 3059015272
Web Site: https://icamiami.org/

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Company Profile




Temporary Contracted Part-Time Visitor Services Associate


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Job ID:

1693

Location:

Miami, FL, United States

Category:

Customer Service, Member Services
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Job Views:

108

Zip Code:

33137

Posted:

09.24.2021
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Job Description:

Temporary Contracted Part-Time Visitor Services Associate
 
About ICA Miami
ICA Miami is dedicated to promoting continuous experimentation in contemporary art, advancing new scholarship, and fostering the exchange of art and ideas throughout the Miami region and internationally. Through an energetic calendar of exhibitions and programs, and its collection, ICA Miami provides an important international platform for the work of local, emerging, and under-recognized artists, and advances the public appreciation and understanding of the most innovative art of our time. The Museum is deeply committed to providing open, public access to artistic excellence by offering year-round free admission.
 
FLSA Status
Non-Exempt
 
Reports to
Bianca Cipriani, Visitor Services Manager.
 
Duties and Responsibilities
Below summarizes the list of duties for the Contracted Part-Time Visitor Services position. Other duties may be assigned, as needed. 
  • Greet patrons and provide ICA Miami approved information about ICA Miami and its exhibitions, programs, and events, as well as the Design District and Miami.
  • Engage patrons and create a positive visitor experience.
  • Monitor galleries and artwork.  
  • Provide both scheduled and unscheduled tours. 
  • Track admissions and collect demographic information; • Record gift shop sales and monitor inventory.
  • Answer phones and transfer to the appropriate staff.
  • Open and Close the museum as scheduled, following established procedures; and  
  • Assist at ICA Miami events and programs, as needed.
 Physical Demands
  • While performing the duties of this position, the employee is frequently required to stop, reach, stand, walk, lift, pull, push, grasp, communicate, and use repetitive motions.
  • While performing the duties of this position, the employee may frequently lift and or move 25 pounds of materials.
  • The position requires the individual to meet multiple demands from multiple people and interact with the public and other staff.

Job Requirements:

Physical Demands
  • While performing the duties of this position, the employee is frequently required to stop, reach, stand, walk, lift, pull, push, grasp, communicate, and use repetitive motions.
  • While performing the duties of this position, the employee may frequently lift and or move 25 pounds of materials.
  • The position requires the individual to meet multiple demands from multiple people and interact with the public and other staff.
 Qualifications
· Bachelor’s degree, preferably with a major in an arts related discipline;
· Previous experience in a museum setting or equivalent;
· Excellent communication and customer service skills, both written and verbal;
· Excellent customer service, organizational, and problem-solving skills;
· Experience speaking in front of groups and leading tours preferred;
· Strong and demonstrated interest in contemporary art;
· Bilingual strongly preferred; Spanish or Creole preferred; and
· Must be available to work evenings and weekends as required.
 
Equal Employment Opportunities
ICA Miami provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ICA Miami complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job-Type
Temporary, Contracted, Part-Time

Rate of Pay
  • $15/hour
 Schedule
  • Start Date: November 22
  • Must be able to attend mandatory paid training sessions on Monday November 22
  • Must be able to work at least 2 full shifts (10:30 am – 6 pm) Wednesday through Sunday on regular weekly basis, with at least 1 full shift falling on a weekend day
How to Apply 
Please forward a cover letter and resume to jobs@icamiami.org