Company Info

Fantasy Theatre Factory

Miami, FL, United States

Phone: 3052848800
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Company Profile

Office/Box Office Manager


Job ID:



Miami, FL, United States


Administrative Support


15.00-17.00 per hour

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Employment Type:

Full time



Job Description:

Job Posting for Office /Box Office Manager:
Fantasy Theatre Factory at The Sandrell Rivers Theater is seeking a FULL-TIME Office/Box Office Manager to join our team in an entry-level position on a full-time basis. As the key member of the FTF team, the primary responsibility of the Office/Box Office Manager is to oversee the day-to-day operating function of our office, as well as our box office and concessions operations. We are looking for someone who is self-motivated, enthusiastic, great with customers and knows how to handle multiple projects at one time.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
·  HS Diploma required; Associate’s or Bachelor’s degree preferred;
·  1-year experience in Theater Admin preferred, but not required with the right candidate;
·  Strong written and verbal communication skills in English, bilingual Spanish – a plus but not required
·  High attention to detail;
·  Proficient in MS Office, Google Calendar;
·  Strong multi-tasking skills and ability to work independently under strict deadlines;
·  Must be well organized;
·  Excellent problem-solving, and critical thinking skills;
·  Professional in appearance and a pleasant demeanor, with the ability to handle customer service issues independently;
·  Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; applies feedback to improve performance; Monitors own work to ensure quality;
·  Familiarity with Theater Manager software a plus;

Job Requirements:

Responsibilities will include, but are not limited to:

·  Reports to Theater Manager and/or Executive Artistic Director
·  Carrying out implementation of company policies as directed by the Executive Artistic Director\
·  Management of Box Office and Concessions
·  Developing policies for Box Office and Concessions
·  Generation of Box Office and Concession reports and generation of settlement documents in coordination with Theater Manager/Scheduling Director
·  Scheduling company meetings
·  Keeping track of employee records
·  Answering/screening calls and directing callers to appropriate departments
·  Conducting bids for orders of services in compliance with FTF Procurement Policies
·  Ensuring all employees are compliant with background check requirements
·  Working with Executive Artistic Director on grant applications
·  Filing incident reports during business hours
·  Ensuring a well-stocked, clean and efficient office

Position is open now until position is filled. Level II background check is required.
Pay: $15.00 - $17.00 per hour. Plus, Health/Dental Benefits and Paid Time Off.

Please note this position is a full-time position.
Interested candidates should apply at