Company Info

Fantasy Theatre Factory

Miami, FL, United States

Phone: 3052848800
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Company Profile

Sales/Scheduling Coordinator


Job ID:



Miami, FL, United States


Administrative Support, Customer Service, Other, Sales


15-17 per hour

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Employment Type:

Full time



Job Description:

Fantasy Theatre Factory at the Sandrell Rivers Theater, a Not-For-Profit Theatre with an emphasis on touring Theatre-for-young-audiences, with a 40-year history in South Florida, is seeking a Sales/Scheduling Coordinator to join our team in an entry-level position on a full-time basis. As a key member of the scheduling/sales team, the primary responsibility of this position is to drive program sales of fieldtrip tickets, and touring bookings across Florida. Duties also include scheduling of productions on tour, field trip performances and other off-site bookings throughout the State of Florida and out-of-state as well. This is a dynamic position with a diverse portfolio of duties. We are looking for someone who is great with sales, self-motivated, enthusiastic, great with customers, and someone who knows how to effectively close a sale via a lead and/or research and identify prospective clients.

Job Requirements:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
  • Minimum High School Diploma required; Bachelor’s degree preferred;
  • 1-year minimum experience in sales;
  • Experience with theatre/the arts and/or not-for-profits preferred but not required;
  • Strong written and verbal communication skills in English; bilingual Spanish-speaker preferred;
  • High attention to detail;
  • Proficient in MS Office, Google Calendar;
  • Knowledge of Theare Manager/ Arts Management Systems preferred but not required;
  • Strong multi-tasking skills and ability to work independently under strict deadlines;
  • Must be well organized;
  • Excellent problem-solving, and critical thinking skills;
  • Professional in appearance and a pleasant demeanor, with the ability to handle customer service issues independently;
  • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
Responsibilities include, but are not limited to:
  • Drives show and event sales;
  • Drives fieldtrip ticket sales;
  • Meets show and fieldtrip sales targets;
  • Works with Marketing to push sales campaigns;
  • Reports to Theater Manager & Executive Artistic Director;
  • Interacts and manages relationships with numerous clients, artists and outside contractors;
  • Generates tour schedules for grant reporting;
  • Email all staff and artists weekly on schedule, with updates as needed;
  • Regularly prepare and update the master tour schedule;
  • Weekly review, confirm and audit all calendared bookings to identify conflicts and ensure accurate reporting;
  • Prepare sponsor contracts and invoicing based on calendared details;
  • Ensure timely communication regarding payment and balances;
  • Resolve scheduling conflict and customer (sponsor) relations’ issues;
  • Work in collaboration with the production team to provide accurate show logistics to sponsors and artists;
  • Implement a process of continuous improvement when it comes to scheduling process and methodology;
  • Provides front desk support and other clerical support to staff as needed.
Position available as of October 1st.  Level II background check is required.
  • $15 - $17 Per Hour.
  • Full-Time position, 40-Hours per week;
  • Health Insurance Benefits Available;
  • Paid Holidays/Sick Days, Paid Vacation.
Interested candidates should submit a resume and cover letter to:
By emailing
Qualified candidates will be contacted to schedule an in-person interview.
ume for posting approval.